Our Promise to You

Welcome to Parimatch. Your trust is the most important part of our relationship. We understand that when you use our platform, you are trusting us with your information. This Privacy Policy is here to explain in simple terms what information we collect, why we need it, and how we keep it safe. We want you to feel confident and secure when you use your Parimatch login.

This policy applies to all services offered by Parimatch India, including our website (parimatch.com) and the Parimatch app.

What Information We Collect

To give you a great and safe betting experience, we need to collect some information. We've broken it down into simple groups so you know exactly what we're asking for and why.

1. Information You Give Us When You Sign Up

This is the basic information you provide when you create your online cricket id.

What we collect: Your mobile number or email address, and the password you create.
Why we need it: To create and manage your account, and to have a way to contact you with important updates about your cratch id.

2. Information to Verify Your Identity (KYC)

"KYC" stands for "Know Your Customer." This is a standard security process for any platform that handles money.

What we collect: Your full name, date of birth, and a copy of an official ID like an Aadhaar or PAN card.
Why we need it: We are required by law to verify that you are over 18 and to prevent fraud. This process is essential for keeping the platform safe for everyone and for processing your withdrawals securely. It makes us a responsible online betting id provider.

3. Information From Your Activity on Parimatch

When you use our platform, we collect information about how you use it.

What we collect: Records of your bets (your parimatch bet history), deposits and withdrawals, the casino games you play (like Parimatch Aviator or Teen Patti real cash), and your interactions with customer support.
Why we need it: To provide you with a history of your activity, to help our support team resolve any issues you might have, and to offer you bonuses and promotions that you might actually like.

4. Technical Information From Your Device

This is automatic information your browser or the parimatch app sends us.

What we collect: Your IP address, the type of device you are using (phone, laptop), your browser type, and operating system.
Why we need it: To protect your account from suspicious login attempts, to make sure our website and app work correctly on your device, and to help us improve our service for everyone.

How We Use Your Information

We use your information for specific purposes, all aimed at giving you a better and safer experience.

To Run Your Account: To set up your cricket id online, process your deposits, and pay out your winnings.
To Keep Things Safe: To verify your identity, monitor for fraud, and ensure everyone is playing by the rules.
To Improve Our Service: To understand how you use our platform so we can make it better, faster, and easier to use. The parimatch app download is just the start; we want your experience to be great every day.
To Support You: To provide you with customer service and help you with any questions you may have.
To Send You Relevant Offers: To let you know about a parimatch promo code or bonus that applies to the sports and games you enjoy. You can always choose to stop receiving these messages.

Sharing Your Information

We do not sell your personal information to third-party advertisers. We only share your information with trusted partners when it is absolutely necessary, such as:

Payment Processors: To securely handle your deposits and withdrawals.
Regulatory Bodies: If required by law or our licensing authority (Curacao eGaming).
Security Partners: To help us prevent fraud and keep your account safe.

Keeping Your Information Secure

We use strong security measures to protect your information. This includes encryption (which scrambles data to keep it private) and secure servers. Your trust is our top priority, and we work hard to protect your data.

Your Control and Your Rights

You have rights over your information. You can request access to the data we hold about you or ask us to correct information that is wrong.

If you have any questions about your privacy, please contact our support team.